Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of monzer sabbagh

monzer sabbagh

March 19, 2025

5  out of  5
rating by monzer sabbagh
"Dealing with Mirna was very easy and fast, she beated all the prices in market. I've switched to her office after dealing for 3 years with another insurance company. Taking this decision is not easy but it's worth it. Thank u for the professionalism and fast responding"
We responded:
"Thank you, Monzer, for sharing your experience! I'm glad to hear that Mirna made the process easy and efficient for you. It's wonderful to know that you found value in switching to our office. We appreciate your trust in us and are here for any future needs or questions you may have!"
Profile photo of Mira Elalee

Mira Elalee

March 19, 2025

5  out of  5
rating by Mira Elalee
"It was a pleasure working with Mirna Koussa. She is responsive ,on top of her work and helpful. I was able to get a policy within 30 minutes. She is amazing and fr sure I will refer many more people to her.thank you Mirna for your professional service"
We responded:
"Thank you, Mira, for sharing your experience! I'm happy to hear that Mirna was responsive and helpful in getting your policy set up quickly. Your intention to refer others is greatly appreciated. If you have any more questions or need assistance in the future, feel free to reach out!"
Profile photo of Mohmmad Alsayed

Mohmmad Alsayed

March 3, 2025

5  out of  5
rating by Mohmmad Alsayed
"i really appreciate you mirna el koussa for the best service"
We responded:
"Thank you, Mohmmad, for your kind words! I'm delighted to know that Mirna provided you with excellent service. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Waleed Ali

Waleed Ali

March 3, 2025

5  out of  5
rating by Waleed Ali
"I was dealing with mirna koussa. She was very respectful, accurate and fast. I thank her very much for her kind treatment and wish her success."
We responded:
"Thank you, Waleed, for your wonderful feedback! I'm delighted to hear that Mirna provided you with respectful, accurate, and fast service. Your kind words mean a lot to us, and I'll be sure to pass along your wishes for her success. If you need any further assistance, feel free to reach out anytime."
Profile photo of Favian Aguirre

Favian Aguirre

February 21, 2025

5  out of  5
rating by Favian Aguirre
"Service with Mirna Koussa was superfast and pricing was excellent!"
We responded:
"Thank you, Favian, for your fantastic feedback! I'm happy to know that Mirna provided you with superfast service and excellent pricing. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Profile photo of Gigi

Gigi

February 21, 2025

5  out of  5
rating by Gigi
"Mirna is such a great representative for STATE FARM. She's a very good listener and a great problem solver. She always work on getting the best rates and discounts for me and the family. She always beats all the rates in market no matter what.Highly recommend working with her"
We responded:
"Thank you so much, Gigi, for your wonderful feedback! I'm delighted to hear that Mirna has been such a valuable representative for you and your family. Her dedication to listening and solving problems, along with securing the best rates, truly makes a difference. If you ever need further assistance or have any questions, feel free to reach out to our office. We're here to help!"
Profile photo of Helen

Helen

February 21, 2025

5  out of  5
rating by Helen
"I had the pleasure of working with Mirna, and I couldn’t be more impressed! From the very beginning, she was professional, attentive, and truly dedicated to making sure all my needs were met. She took the time to understand my concerns and offered thoughtful solutions that worked perfectly. Her customer service is impeccable, and her friendly attitude made the entire experience stress-free. I highly recommend Mirna to anyone who values great service and expertise!"
We responded:
"Thank you, Helen, for sharing your wonderful experience! I'm so glad to hear that Mirna provided you with such attentive and professional service. Her dedication to understanding your needs and offering thoughtful solutions is truly commendable. We're grateful for your recommendation and are here to assist with any future insurance needs you may have!"
Profile photo of Lyrick Garza

Lyrick Garza

February 11, 2025

5  out of  5
rating by Lyrick Garza
"I’ve been having State Farm a little over 2 years now, and despite the constant confusion! Exavier is always there to clear the air ! Thank you for always providing me with perfect customer service."
We responded:
"Lyrick, thank you for your feedback! I'm happy to know that Exavier has been able to assist you and provide excellent customer service. If you ever have more questions or need further assistance, don't hesitate to reach out. We're here to help!"
Profile photo of Salvador Aragon

Salvador Aragon

January 31, 2025

5  out of  5
rating by Salvador Aragon
"Anny was great in our search for insurance, fast and knowledgeable and will use again!"
We responded:
"We're grateful for your feedback and hope to have the pleasure of serving you again soon."
Profile photo of Daniela Montero

Daniela Montero

January 31, 2025

5  out of  5
rating by Daniela Montero
"Anny is the best insurance agent in the industry!!, I couldn’t have asked for better hands to handle the transaction."
We responded:
"Thank you so much, Daniela! I'm happy to know you feel confident with the service provided. It's wonderful to have your trust in handling your insurance needs!"
Profile photo of L. N.

L. N.

January 29, 2025

5  out of  5
rating by L. N.
"Been a policyholder for 2 years now and I I have not looked back since!! Special shoutout to my agent Mirna Kousa who has been the key to my loyalty to State Farm, always ready to provide me with all the info I need and has consistently provided excellent customer service."
We responded:
"Thank you, L. N., for your wonderful feedback! I'm so happy to know that Mirna has been instrumental in your experience with us. Her dedication to providing excellent customer service and thorough information truly makes a difference. If you ever have more questions or need assistance, we're here to help!"
Profile photo of Ghita Alaoui

Ghita Alaoui

January 28, 2025

5  out of  5
rating by Ghita Alaoui
"Few days ago i decided to switch to Ann Ton and all my procedures were handled by the wonderful Mirna Koussa ! What can i say? She is the most professional, most reliable and nicest agent i’ve ever worked with before. Ive never been this happy with an insurance team as theirs . Very professional and friendly which made every process very easy. I really recommend them to anyone seeking a real professionals that helps you through every steps as family members. Mina Koussa thank you for your professionalism! You are such a Queen❤️"
We responded:
"Thank you, Ghita, for sharing your experience! I'm delighted to know that Mirna made your transition to our agency smooth and enjoyable. Her professionalism and friendly approach truly make a difference, and we're grateful to have her on our team. Your recommendation means a lot to us, and we're here to assist you with any future needs. Don't hesitate to reach out!"
Profile photo of tamer ayrout

tamer ayrout

January 24, 2025

5  out of  5
rating by tamer ayrout
"It was great experience to work with Mirna. She gave me a great deal for both my cars."
We responded:
"Thank you, Tamer, for sharing your experience! I'm glad to hear that Mirna was able to provide you with a great deal for you. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Mostapha Rahal

Mostapha Rahal

January 24, 2025

5  out of  5
rating by Mostapha Rahal
"I was referred to mirna by a mutual friend, and let me tell you, you can easily spot the difference in dedication and transparency in dealing with insurance agents, her whole attention was on getting me taken care of and getting me the best rate ever, even if it took her days to shop for it, she took the job and stayed consistent and relentless untill she got me the quote tailored to my needs and budget. would definitely advise and recommend anyone to give her a call! she would beat that rate youre paying guaranteed!"
We responded:
"Thank you, Mostapha, for sharing your experience with Mirna! I'm happy to know that her dedication and transparency made a positive impact on your insurance journey. It's wonderful to hear that she went above and beyond to find a rate that fits your needs and budget. Your recommendation means a lot to us, and we're here whenever you need assistance. Feel free to reach out anytime!"
Profile photo of Khalil Abdul Jawad

Khalil Abdul Jawad

January 24, 2025

5  out of  5
rating by Khalil Abdul Jawad
"Always a pleasure to work with Mirna, she’s such an amazing State Farm representative and always deliver the best Insurance quotes and understand how car policies work. Thank you so much for everything and looking forward to sending you more future business 😊 Kind regards Khalil ZAJ Porsche West Houston"
We responded:
"Thank you, Khalil, for your wonderful feedback! I'm delighted to hear that Mirna has been providing you with exceptional service and the best insurance quotes. Your support and future business are greatly appreciated. If you ever have any questions or need assistance, feel free to reach out to our office. Looking forward to continuing our partnership!"
Profile photo of TBE CONVO

TBE CONVO

December 27, 2024

5  out of  5
rating by TBE CONVO
"Great Agent. Took care of all my needs and concerns. Thanks Rosaida!"
We responded:
"I'm happy to know that Rosaida was able to take care of all your needs and concerns. Thank you for the wonderful feedback! If you have any more questions, feel free to reach out to our office."
Profile photo of Mula Migo

Mula Migo

December 10, 2024

5  out of  5
rating by Mula Migo
"Annie makes everything quick and simple for me. Def recommend. 😊"
We responded:
"Thank you, Mula! I'm glad to know that Annie made everything quick and simple for you. Your recommendation means a lot to us. If you ever need further assistance, we're here to help!"
Profile photo of Moses Williams

Moses Williams

November 27, 2024

5  out of  5
rating by Moses Williams
"This young man is simply amazing. He has brought complete comfort and security to my family and all of our possessions. Thank you for giving me the opportunity to keep good with the company Xavier Trevino rocks. Follow your dreams because you’re ambition and consistency shows in your work thank you God bless you"
We responded:
"Moses, thank you so much for your wonderful review! I'm happy to know that Xavier has provided such comfort and security for your family and possessions. Your kind words about his ambition and consistency are truly appreciated. We are grateful to have him as part of our team. If you ever need any further assistance, don't hesitate to reach out."
Profile photo of Marcus Rivera

Marcus Rivera

November 27, 2024

5  out of  5
rating by Marcus Rivera
"Xavier T was great help getting a me new way cheaper quote than allstate. Highly recommend asking for him got straight to the point. Great service!"
We responded:
"Marcus, thank you for your wonderful feedback! I'm glad Xavier could assist you in finding a more affordable quote. We appreciate your recommendation and are happy you had a positive experience with our service. If you have any further questions or need assistance in the future, feel free to reach out!"
Profile photo of Gilbert Pesina Jr

Gilbert Pesina Jr

November 27, 2024

5  out of  5
rating by Gilbert Pesina Jr
"Exavier Trevińo is so Awesome , i literally left all state when he let me know i could bundle my home and Auto! Love his Khakis !"
We responded:
"Gilbert, thank you for sharing your positive experience with Xavier! We're happy to know he could assist you with your insurance needs. It's great to have team members like Xavier who go the extra mile. And yes, those khakis are quite something! If you need any further assistance, feel free to reach out."
Profile photo of Reyes Solomon

Reyes Solomon

November 27, 2024

5  out of  5
rating by Reyes Solomon
"I am shopping around for a better price before my current insurance expires, Exavier was very patient in explaining what exactly I would be covered for in the quotes he made for me. I wouldn’t mind paying paying a small difference for this type of service!"
We responded:
"Reyes, thank you for your wonderful review! I'm glad to hear that Xavier was able to assist you with patience and clarity. We strive to provide top-notch service, and it's great to know you found value in the detailed explanations. If you have any further questions or need additional assistance, our office is always here to help!"
Profile photo of Naghmeh Atashband

Naghmeh Atashband

November 26, 2024

5  out of  5
rating by Naghmeh Atashband
"I am incredibly impressed with the level of service from my Caroline. She always answers my calls promptly and provides all the information I need without any delays. Her professionalism, efficiency, and dedication make managing my insurance needs stress-free."
We responded:
"Naghmeh, Thank you for your wonderful review! I'm happy to know that Caroline has been providing you with prompt and efficient service. Her professionalism and dedication are truly commendable, and it's great to see that she has made managing your insurance needs stress-free. We're grateful to have her on our team. If you ever need further assistance, don't hesitate to reach out! Best regards, Ann"
Profile photo of Prajwal Ramamurthy

Prajwal Ramamurthy

November 24, 2024

5  out of  5
rating by Prajwal Ramamurthy
"We all have had insurance our whole life but you never really are able to customize your insurance and talk to them one on one. I buy a car and text her the VIN, have declaration page in 5 minutes. It doesn’t get better than that. The service is top notch and I get to customize anything I need and they are always a call away!! Wouldn’t think twice!"
We responded:
"Prajwal, Thank you so much for your wonderful review! I'm glad to know that you found our service top-notch and appreciated the ability to customize your insurance. It's great to hear that our quick response made things easier for you. We're always here to help with any of your insurance needs. Thanks again for your trust and support! Best, Ann"
Profile photo of Omar Aljallal

Omar Aljallal

November 22, 2024

5  out of  5
rating by Omar Aljallal
"Great services and good prices for auto and house insurance"
We responded:
"Omar, thank you for your wonderful review! I'm glad you found our services and prices satisfactory. Your feedback means a lot to us. If you ever need any further assistance, feel free to reach out. We're here to help!"
Profile photo of MiniGodz, LLC MiniGodz, LLC

MiniGodz, LLC MiniGodz, LLC

November 21, 2024

5  out of  5
rating by MiniGodz, LLC MiniGodz, LLC
"Rosaida helped me get an understanding of the policy options I have. I am grateful for the extended time and patience she took. I felt very welcomed."
We responded:
"Thank you for your wonderful review! I'm glad to hear that Rosaida was able to help you understand your policy options and made you feel welcomed. We appreciate your kind words and are grateful for your feedback. If you have any further questions or need assistance in the future, our office is here to help! - Ann Ton - State Farm Insurance Agent, Houston, TX"